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Diana Buzderewicz

3 years ago

I have been here a total of 5 times in the past co...

I have been here a total of 5 times in the past couple of months. Every time we enter, we are warmly greeted by anyone who notices us. I have fallen in love with an engagement ring here, got it, and the experience with the sweet and patient Bonita was a pleasure. We recently came here again on 3 separate occasions after that.



The most recent visit, a few days ago, was us coming in to look for complementing wedding band for my engagement ring. We had bought my wedding band at a mall jewellery store on a whim a few weeks ago, before finding my engagement ring. They didn't match and I wanted a Canadian brand/diamonds. Sammy helped us this time at IJ, and she was so kind on helping me try on whatever I wanted to find the look I wanted, no matter our budget, much like everyone else before her on our previous visits. When we found the one I loved, we let her know our situation of wanting to return the other one we had from the other store. They don't do returns on purchases, but we were able to put $50 down to save the ring on layaway, and if we couldn't return the other (store) ring, we could come back and get our $50 back. This was all to save it for myself in the meantime. It was much appreciated!





As for pricing (a huge factor of shopping for jewellery): my 14k white gold 0.20CTW wedding band from a mall store was $1000. I got a 14k white gold 0.15CTW Canadian wedding band here for $500. The slightest change in diamond CTW should not have a ring jump up so much! The prices here beat the countless number of stores I've been to. I got my Canadian Rocks engagement ring for $1700 from its retail price/what it was worth!



TL;DR: One of the best businesses I have ever dealt with, personable and knowledgable staff, no pressure, extremely fair prices and amazing quality products and local - I will always go to Independent Jewellers for any jewellery/watch.

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