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Room was nice, but was charged for an occupancy c...

Room was nice, but was charged for an occupancy charge later on my card. After calling and speaking to Hira H. Who was not helpful and quite rude never got a real explanation as to why my card was charged and not my husband's even though we paid for the room with his card. As a Hilton honors reward member Hira H. Was not a helpful person to talk to and the service we received from her will make us not go back to them again.

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