Michale ANDREW

Review of Snow Valley Catering

We went to this location for family day .

We went to this location for family day .
The drive was pretty good , an hour from Woodbridge .
Once we arrived we found the site to be hectic .
The parking lot was overfull and the guests were having difficuties getting in and getting out .
The cars were parked on both side of a single lane
road.
We had three cars and had hard time fusing parking .Once we found parking , we lined up outside for more than 3 hours . We were so tempted so many times to just to go back down and many people walked out of line .
It was freezing outside .
We rooms took the kids and took them to the second floor to get some food and it was over crowed .
We lined up for 20 minutes to orde fast food and when I made a comment to my partner the girl behind the counter made a smart comment thinking I was talking to her. I told her I wasn't speaking to her and she walked away which was very rude.
Once we finally got in through the door we discovered the issue was the staff . They were not operating like a cookie cutter operation . They were really slow .
We finally paid and bought 30 tickets for 12 of us because we didn't have enough time .
The runs were operating quite rapidly and the slops were fun for the kids.
I would not go there again if we had to experience what we did yesterday .
It's not worth it .
When your hot you should treat your customers with respect .
They had a outdoor fire place without anyone taking care of it .
This place simply doesn't care ....
Until you change , I rather go elsewhere