Ruben did the job. Spoke to another rep previousl...

Ruben did the job. Spoke to another rep previously and he kind of brushed me off saying the offer was only available online. I mistakenly gave the wrong email address. Called back a few days later to correct an error on my part and got the best rep Ruben. Accidentally hung up and was kicking myself when he called me back!! And then explained clearly what my options were. FANTASTIC service. The world would be a better place if companies and CSRs like Ruben were everywhere. Maybe there is hope for humanity...