Ooh Events was very hard to work with. The owner ...

Ooh Events was very hard to work with. The owner will show you wonderful pictures in their books and will do a great job of selling their service. If you are planning to use them for your wedding you should document everything but this will not guarantee you will get what you paid for. We had meetings with our coordinator as well their floral specialists. We went over every detail with them and showed them pictures of what we wanted. The budget was unlimited. We were willing to pay for what we wanted. When we walked into the wedding venue we realized the flowers were all wrong and Ooh had cut back on the sizes of the arrangements to the point of embarrassment.

Of course it was too late to change anything once we walked into the venue so we were stuck. After later wrangling with Ooh they offered us a store credit of nearly $1,000. The store credit added insult to injury. Who wants to do business with someone that just tainted your daughter's wedding. When we objected they made a partial payment by check. We then were forced to threaten a small claims law suit for the rest of the reimbursement before they issued another check to us. Both checks totaled less than the amount they admitted we were due.

We found Ooh rental prices to be higher than the competition to the point of being unreasonable. Don't fall for the "share with another wedding party" pitch like we did. This only brought them more business. There are a number of rental companies in Charleston that are less. The one we choose was very reliable and reasonable.