Amritha Nair

Review of Zouk

Although it was delivered late but the product was...

Although it was delivered late but the product was good in look and quality wise so editing my rating from 1 star to 3 star.

Worst customer service ever... After 5 days of ordering when I did not receive any tracking update from them I mailed them and that is when they said the product was out of stock but they will try to restore ot on priority. Later after 2 days again I Mailed them asking to change the product incase the one I ordered was still not available else to refund me but they didn't replay. I requested them to reply and update me but they were not responding.Its been 10 days and no update from them. It was a gift for my friend and now I don't know whether it will ever be delivered or I just lost my money. There is no contact no. available, they can be contacted only through mail.