Aly Belle

Review of Your Budget Auto

I couldn't select zero stars. This is the worst bu...

I couldn't select zero stars. This is the worst business I have ever been in contact with. Horrible customer service. I got put in a vehicle the same day they bought it from an auction. They hadn't even test drove it yet. I had a different vehicle before this that I was fully qualified for, and had insurance and registration in my name, everything. They told me a few days later that I actually wasn't qualified for it, to bring it back, and they had another buyer already getting into it. So they tricked me into signing papers for the car I have now, saying it was exactly the same as the other one and not to worry. They had no idea what was wrong with it, they just put me into it. I drove it after they had me signing things, and the motor mounts were broken along with many other things. They fixed nothing. They also, to this day almost 7 months afterwards, have never given me any copies of my paperwork. No copies of what I've signed. I've gone in many times to get it and they've told me that they don't have it. Well who does? They also had one of their salesman drive TO MY HOUSE to get a piece of mail from me to have "proof of address", and I still have never gotten my mail back either. This car I've had for 7 months, after putting thousands into fixing it, is completely broken down now. Worst decision I ever made to come here. STAY AWAY FROM THIS PLACE!