I spent over $50 to send a box of kitchen goodies ...

I spent over $50 to send a box of kitchen goodies to my newly engaged daughter. I packaged it using shipping glass depressors and inflated wrap. I used oven mits and other soft items to pad the box. The worker (Shaq) was helping me and taped my box up for me. After a week of wondering I get a phone call that the box has been returned because everything is broken. Shaq was rude and refused to take any responsibility or offer any help. After getting the box only 4 glasses were broke and the rest of the box was unscathed. So basically I spent $50 to break 4 glasses and pick it back up. Will NEVER go back to this store. Thanks for nothing