Let me start by saying I purchased two tubs and lo...

Let me start by saying I purchased two tubs and loved both of them. The company was sold approximately six years ago and the service is absolutely insane. I haven't dealt with them in a few years but I needed some pillows that you can only get from them and nobody even picks up the phone. I left several messages and one person got rude and hung up on me. Nobody will call back even if you say your interested in buying a new tub. Dont waste your time call the other hot tub place in Wallingford their awesome.