I came in this afternoon to provide a donation of ...

I came in this afternoon to provide a donation of 23 cans of wet dog food. I also had my toddler with me, who was having a rough afternoon. I struggled to carry the heavy package of dog food into the building while wrangling my toddler at the same time. The struggle in the parking lot was entirely visible to people inside. Once I got inside the door, a woman who is a part of the SPCA sat at a desk and told me the donation drop off was around the corner. I struggled again to try to get the cans of food to the donation area while my toddler had other ideas. But miraculously, my screaming toddler and I seemed to be invisible to the three staff members who were doing nothing at the time. I managed to get to the donation spot and turned to leave but couldn't exit the nearest door because it was locked and by some amazing feat, I was snapped at by those three staff members that I couldn't go out that door. Heres an idea, how about you employ some customer service and help people who are bringing you donations instead of sitting on your duff? I will never bring a donation again to this facility. Horrible experience.