Leonardo Ferreira

Review of Holiday Inn, Ithaca, NY, US

I left an Ipad in the safe and despite Cassidy s (...

I left an Ipad in the safe and despite Cassidy s (manager) confirmation that the Ipad was found and would be mailed back to me, they never did it. I ve been trying to reach Cassidy for two weeks now without success. Her assistant always says she s not available and she won t answer my emails. The assistant tells me she can t do it herself but always says Cassidy will mailed it the day after. It s been two weeks now! If you go there don t leave anything behind in the safe!

PS: the breakfast cafeteria is packed and there s no social distancing and worst I SAW NO ONE CLEANING THE TABLES THAT WERE BEEN USED CONSECUTIVELY BY SEVERAL GUESTS!!