The tech came out after the original company faile...

The tech came out after the original company failed to show up. The tech from John Moore was professional, on time, and communicated well. He worked late and actually had to leave and come back for the part needed. The tech showed us the issue and explained well what was going on and got our heater going again and it no longer makes that horrible sound when it turns on. I'm definitely satisfied with the service provided.