Cynthia Toles Review of John Moore Services
John Moore came to fix my stopped up toilet. They ...
John Moore came to fix my stopped up toilet. They did clear but they told me that my toilets were all getting old and needed to be replaced. They said they couldn t guarantee how long the pipes would stay clear, implying that I was really risking it by not buying new toilets. They quoted 3 new toilets and 4-yr Service for about $3200 or $3600. They only wanted to sell me a KOHLER they apparently were carrying around on their trucks, but I am very picky about design etc. I told them I would think about it then went to Westheimer Plumbing, which I regard as quite high end, to look at the universe of toilets, including Toto etc. When I told them the problem they were incredulous and said showed me some super high end models at about $300, but indicated that I didn t really need new toilets at all, only simple repairs. I called one of the plumbers they recommended and replaced valves and plungers and re-set the flush on all 3, all for around $300! 10% of the cost JOHN Moore quoted for their scare the old ladies package. I would think a centuries old toilet would work if the interior parts work. What s to break on a large piece of porcelain? It s the working parts that matter. Why would you replace your house if your stove broke? That s essentially what John Moore is into promoting. Really a scandal.
Comments: