David Bringmann Review of RockAuto, LLC
Bought the lower grade struts (not the cheapest br...
Bought the lower grade struts (not the cheapest brand) and though the fit was great the parts were junk. The second I turned wheels from side to side the bearing plates were making noise and 1 even rattled slightly over bumps. Called them and they said either I pay for another set, when new one's arrive send old one's back or send back the bad one's; Problem is 1) this is my daily driver(so car can't be sitting there with no struts) 2) couldn't afford to buy another set. Needed car the following week to make a 5 hour trip to my son's wedding so I had 4 days to order an install struts. Not gonna happen due to my work schedule. Can't put old struts on due to one was broke hence the strut replacement. I mentioned all this to lady on phone and was informed basically sorry but only 2 options. I was not happy. In fact I was going to be driving through the city they're in and could drop parts off. Still told either buy another set or send back. So screw Rock Auto and they're junk ass parts Parts Geek is better!!!
Comments: