I ordered the "build on" brick mug, which looked l...

I ordered the "build on" brick mug, which looked like a really cool gift for my college-age nephews. It's basically a very hard plastic (well built) mug with lego on the outside so you can "build" your own designs. I ordered 2 blue mugs & the cart had the price for them & I tried to use my coupon (couldn't figure out where). When I paid, my receipt said "thank you for 4 blue mugs." I called & asked to refund the extra amount for the 2 mugs I didn't want (or order) and to apply the coupon code I wasn't able to find in the check-out area. I was told that since the order was "in process" I couldn't be refunded OR use the coupon. When I received my mugs, I received 4 black mugs. I went back and forth with customer service for a few days & was given a postage-paid return. It took me about a week or 2 to get this in the mail, which brought us up to about early to mid-April. I needed to contact customer service again in early May since I had not yet received my refund. From that point until today was 11 days to receive the refund I was supposed to receive over a month ago. Good product, horrible follow-up. I haven't decided yet whether I will order from them again. I am guessing that it is an online "storefront" with many vendors... I hope others don't have the same experience.