I paid extra for express delivery, I had conformat...

I paid extra for express delivery, I had conformation that it was to be delivered today and instead I have one very upset little girl with no costume.
We were ment to attend a very special event and now my daughter has nothing to wear and I can not get my money back for the event.
Thank you so very much for completely ruining our weekend.
I will be sure to spread the word that all you do is take peoples money and let them down.