K

Keri

4 years ago

Several staff members were quite rude and spoke to...

Several staff members were quite rude and spoke to me in this annoyed snappy tone. Like they just expect you to know where to go and what to do despite having never been there before. I was kind and friendly, definitely did nothing to warrant being spoke to that way. For someone like me who gets nervous about going to doctors/hospitals in the first place.. being treated like that makes me really uncomfortable. Thankfully my doctor was nice otherwise I would've been tempted to leave. Even if it's a only a handful of staff it's enough to make for an unpleasant experience. Anything concerning your health and wellbeing can be scary and it's so easy to talk to people kindly and helpfully. I have nothing but respect for medical professionals as I'm sure it can be really tough, especially in these crazy times. But there's no excuse to speak to people that way, sorry.

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