Steven Rider

Review of American Carpet One

Worked with Cynthia Mincey. She help me find the c...

Worked with Cynthia Mincey. She help me find the correct tile I was looking for in a very short time, placed order for warehouse to deliver on Saturday morning, when I got there, at about 11:45am, tile had not been delivered. Costume Center staff worked to resolve issue & stated item would be at store in afternoon. Got back to store about 3:00pm, but was in informed that warehouse could only find damaged tile boxes. I explained that I had spent about $2,000 on a ticket for my sister to fly in to help me install the tile over next couple of days. At this point Cynthia was able to worked a some magic and got another type of tile at no extra cost along with application product delivered that same day. THANK YOU CYNTHIA!!! Would highly recommend Cynthia how, from the beginning was extremely friendly and helpful and never gave up working to resolve the problem!! Highly recommend both Cynthia and American Carpert One for all flooring and tile needs.