Andrea Hamilton

Review of Portiva

My husband and I relocated to Jacksonville from To...

My husband and I relocated to Jacksonville from Toronto in March of this year and have been living at Portiva. There has been a real change in the quality of the maintenance and upkeep of the community ever since the new Management took over. The most noticeable area is in cleanliness. The hallways and stairways have been pressure washed and once again they smell and look clean. The maintenance staff wear uniforms so you always know who they are when you see them. Karen the property manager is amazing. She is friendly and approachable and gets things done and if she can't do it immediately, it gets documented and attended to. We have been very happy living at Portiva. It is a very safe, child and pet friendly community that I would highly recommend.