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On or about May 27 2020 my AC went down . I report...

On or about May 27 2020 my AC went down . I reported it to my property manger Jon Mallinson right away. Fast forward to June 19 , 2020 that s when my AC was finally fixed after many emails and threats to call the local press and report him and the owner to the president of the HOA and board of directors at The Hamptoms. The answers I was getting was the shifting of blame to merchants and vendors but they themselves never took responsibility for leaving me in the property with no AC in 95 % of the property for 19 days . After it was fixed , Jon told me to appreciate everything the owner was doing . They eventually refunded 50 percent of the rent for the next month . In addition ,Jon doesn t like to deal with tenants only with his owners . He has been the only landlord/ property manager in my experience who never gave me and all of his other tenants his number and almost always called from a private number or blocked number. He is very dry and not an easy person to work with . I would not recommend doing business with him or this company . In addition to the whole thing of the AC , I found out that I was labeled as difficult by Jon to one of the AC mechanics that came to fix the AC and how they expressly warned them to keep me in the dark about what was happening because I knew too much . I ve never experience anything like it before in any prior or after rental of housing in my lifetime . Please be careful and choose wisely who you do business with .

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