Tiffany Neal

Review of Harrahs Resort & Casino

Harrahs is an absolute joke. Not only have I had a...

Harrahs is an absolute joke. Not only have I had a bad experience before covid with my pool bartender writing herself a $200 tip after paying and tipping her cash while renting a cabana we recently stayed again to give it another shot and were surely disappointed. Upon making the reservation one day before arrival I was asked what time I would be arriving and I told the guest services agent early because we wanted to go to the pool all day, not once did they mention that you had to make reservations to go to the pool and you can only be there for three hours then they kick you out even if no one else wants to come in. Also if you buy a drink at the pool expect to buy a minimum $6 food purchase for every drink purchased instead of just opening a tab and ordering a food item like everywhere else in California. The pool manager will also argue with you because he is ignorant about how the rest of the country has rules unlike Harrahs rules in response to Covid. We will not be giving Harrahs another chance after this awful experience.