Tricia

Review of Hillcrest Medical Center

Billing nightmare. They kept telling me the Dr. of...

Billing nightmare. They kept telling me the Dr. office had submitted the wrong paperwork to insurance. After 5 months of insurance denials (after a pre-approval for the breast mri), and 30 calls later, it was determined the mistake was Hillcrests.

Insurance kept rejecting back to Hillcrest, and they would rebill identically. 30 days later it would be rejected. They would again, rebill identically without double checking any paperwork.

What a waste of hours for staff at my breast specialists office, myself, and BCBS staff.

Edit: Bonnie, I sent you an email and am awaiting a response.

Edit 2: I am collecting information on billing problems from this location. Please contact me at pklawwill@gmail.com if you have any information you think I would find helpful.