G

Gecko
Review of DPD

4 years ago

I have not given a balcony, a parking okay or some...

I have not given a balcony, a parking okay or something similar. and therefore cannot understand the reviews of the others.

My experience was perfect; Arrived earlier than expected (Saturday morning, I stupidly slept for a few minutes, but he rang long enough & waited, which I mentally registered only a few minutes after waking up xD) and then again directly on Monday at 9 a.m.

A 26 kilo parcel, so super friendly that he came back and did not hand it in at any parcel shop - THANK YOU!

Dragged it to me on the third floor and the package was also completely undamaged or even scratched, which wouldn't have bothered me, but it is good handling, if you ask me.

The good man was also friendly and efficient in my opinion.

What I like best about DPD;
You can live track the delivery van via the website IN REAL TIME and the "expected delivery time" adapted in real time to the varying routes of the driver.
At first it was 9:50 a.m. to 10:50 a.m. and the closer he got to my part of town, the more precise the time window was until finally 9:10 a.m. to 9:30 a.m. Funnily enough, it came at 9:05 a.m., so it's not 100% precise, but it was even better in my favor.

DHL was initially my preferred supplier of choice, but the work from parcel station to parcel station in my area, which ultimately has a massive impact on the delivery time.

There was talk of 2-3 working days in the email from the online shop & DPD and it arrived - if I hadn't slept on Saturday - after one working day, whereby Saturday (as far as I know at least) is not even a working day .

I was really happy and if I have the choice, only DPD will deliver! The best service in my eyes and the live tracking in real time still fascinates me!

Thanks again!

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