q collier

Review of Provo Craft

I don't think this company knows the meaning of cu...

I don't think this company knows the meaning of customer service. I have called multiple times only to be placed on hold for hours and never speak with anyone. I have left multiple emails just to get a generic response back. Machine stopped working after 1 month, when you power machine up it's a solid red light and computer says no device found. I just used the machine the other day and it worked fine. This is really disappointing, I spent alot on this machine and can't get anyone to help me

DON'T BUY A CRICUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!