Parking is ridiculous and does not accommodate all...

Parking is ridiculous and does not accommodate all of the visitors. Additionally, poor insulation between floors. You constantly hear running and playing in the hallways. No exaggeration, but it was so loud it was akin to a train passing by. I reserved two units--one for me and one for a guest with a check in the day following mine. A big snowstorm was approaching and one staff person advised me to have the other guests drive in early to avoid the storm and they'd bring extra linen. Now they are saying its against resort policy and they will not. How eff'd up!