I filled out an online application to adopt a pupp...

I filled out an online application to adopt a puppy, and called the next day to see if my application was approved. I was told my application was approved and that I could pick him up in a week and a half. I called again several days later to verify that I could still pick him up on that day and was told I could. Then on the day I was going to pick him up I got the heartbreaking phone call claiming they had lost my application and had already adopted the dog I had my heart set on to someone else and I could no longer have him.