some staff members injured my grandma, but were pr...

some staff members injured my grandma, but were promptly fired due to their disregard of protocol (which resulted in the injury. this was not a long-withstanding issue). the one who wasn't fired "voluntarily quit" (cause, you know, you can't technically be fired if you already quit). my grandma absolutely loves the rest of the staff she's met; they make her feel that, though she is often bedridden, she is an important part of the floor she's on. i can't remember the name of the person who is her favorite, but she's always in a more positive (as much as her personality allows her to be) mood when she's around!