Wonderful setting, good menu but some way to go. I...

Wonderful setting, good menu but some way to go. I was a guest here today for lunch. Starters really were excellent, crab, scallops and tagliatelle. All great.
Mains arrived and were cold, the in fact so cold, you could hardly get a spoon into potato dauphinois! This happens, I get it, busy restaurant and all that. What happened next was stuff of a black & white comedy film!
The waiter very graciously removed all food and ten minutes or so later back it came. When I say it came back, it really did. The very same food, just re- heated. I know this because I took a small square out of the middle of my plaice and there it was, back again. Re-heated but with missing bite filled with capers, as if I wouldn t notice!! On checking with the senior waiter we were assured that all food was re-prepared fresh. Well apparently not.
The first time round the food was tasty, but cold. The second time round it was unsurprisingly dry and somewhat less tasty. Still, they tried, so on we go.
Dessert. On the house, thank you! Plumb crumble. Yep, you guessed it, tepid at best! After the main course, how on earth was this allowed to happen. Back it went, more apologies and out it came again but this time hit. Well done.
After a discussion they were somewhat persuaded to buy us a bottle of wine. We d been drinking a very reasonable Sancerre so we accepted their offer and that could have been the end of that. Horrific fail when instead of then serving us a further bottle of what we had chosen and paid for, they decided that the wine on the house would be their cheapest bottle.
Absolutely unreal behaviour, one error, well corrected could result in such great appreciation but two cold course and then to cheapskate on the consolation prize wine.... Poor show.
Nice venue, shame about the approach.