Douglas Yoon

Review of Germain Bmw

Starting in the fall of 2015, I pinged several dea...

Starting in the fall of 2015, I pinged several dealers to get an allocation for a brand new BMW M2 from several states. I tried my hand with dealers in my hometown of Atlanta, current state of Virginia, and finally settled with Rob Becker and his team at Germain BMW of Naples, FL. I had initially contacted him back in the summer of 2016 but he did not have allocations for me then. I went ahead with BMW of Alexandria waiting on an allocation for close to a year but was constantly fed empty promises and persistent setbacks. I was about to give up on a 2017 model allocation when Rob called me this past summer asking if I was still in the market for one, and that they had just received an allocation. From then on, Rob has been as reliable and competent as professionals come, responding to my very needs via email/phone/FedEx. As an out-of-state buyer, I could not have asked for a more smooth car-buying experience. Dedicated, responsive, and thorough, Rob is an excellent salesperson who also seamlessly scheduled a PCD delivery for me and my dad. One of the best driving experiences I've had, I owe it to Rob for getting me through all the hassle of paperwork before that day. I recommend anyone in the market for a custom-order BMW to go through Rob Becker at Germain BMW of Naples, FL. He will not disappoint!