Order placed 15th May, expected delivery due to co...

Order placed 15th May, expected delivery due to covid was 6th July, understandable and I excepted this. STILL NO ORDER ARRIVED!! Despite several calls, the last reassuring me it was out for delivery on Monday 20th July. Its now the 22nd July and STILL NO ORDER! I have sent email after email and not one reply to any of them. Disgraceful service. I have tried all day yesterday to call and again so far this morning, being on hold for an hour at a time. Funny how now all your phone lines don't get picked up. I used the press 1 service for a ring back....guess what....NO RING BACK!
I would like an immediate full refund, your company is a joke. I only wish I had read the reviews on your company before ordering.