Disappointed. We've used this company in the past ...

Disappointed. We've used this company in the past with no issue, they have good prices and the free delivery is very useful as a small company who don't have large furniture orders.

However, this time I needed a chair to urgently replace a broken one so used next day delivery. Failed to turn up by 4pm the next day so I chased. They said it was out for dispatch and expected it to be with us, and they would follow up for me. Had to chase again the next day as heard nothing and no chair, and only then did they admit it wasn't in stock and won't be with us until a week later! (If indeed it does turn up tomorrow) Poor customer service and will make me rethink using them in future.