Kody Tisdale

Review of McLeod Health

My niece had a terrible virus in December 2019 and...

My niece had a terrible virus in December 2019 and she got really dehydrated so we took her to the ER. First of all they should have a separate area for children so everyone is not packed together. The staff in the "Emergency" Room on a Saturday don't move with any sense of urgency at all. Everyone walks incredibly slow and they're more interested in gossiping than helping people apparently. It took about 4 hours of waiting for them to prepare a room for my niece as she was severely dehydrated.

When a room became available an elderly lady was cleaning it very slowly as we waited on her to finish cleaning it. The lady who led us there didn't bother to help her or offer to find another room instead of waiting another 20 minutes. She seemed only willing to do the bare minimum. I was gonna help the lady clean myself after waiting 4 hours but luckily a gentleman offered us another room that was available.

All in all the people in the E.R. need to move with a sense of purpose when the place is full of ailing people who need help and they need to at least pretend like they care about people. They need to do more than just the bare minimum and help each other. Once my niece saw a doctor and was moved to the Pediatric area the nurses and doctors were much better in how they treated her. I appreciate their help in getting her back to hydrated but I hate that it was such a nightmare in getting to that point. McLeod really needs to look at how things are done at hospitals like the Greenville Memorial Hospital. The experience there was the complete opposite. Learn from these reviews McLeod and get better.