My Internet is constantly going out for no reason....

My Internet is constantly going out for no reason. All of my equipment is running perfectly so it's not a problem on my end. The equipment they send you is also low quality,I had to buy a new router because the one they sent was so restrictive I couldn't use the Internet as efficiently as I needed too. They may fix your problem when you call, but it's only temporary. I'm tiered of calling every few days about the same problem.