Its unfortunate I have to be stuck with this compa...

Its unfortunate I have to be stuck with this company as its through my employer. I thought I'd give feedback to let those who have a choice determine for themselves. The rating they have should speak for itself though.

I use the same medication, at the same weekly times and this is the way it's been for over 10 years. Nothing changes, except additional medication being added temporarily (which should increase the limit of 50.00).
Yet Blue Cross, for whatever reason they decide to give you, usually the same excuse, cannot reimburse me in regular time schedule.
One month I receive it in the beginning of the month, the next I don't even get it, then another they will reimburse me at the end of the month.

Now I understand that they won't send a pmt until the total is 50.00 or more, yet they've sent pmts for 13.00 and then for well over that amount.

So when I send them an an email asking them to explain this, and they reply EVERYTIME with the same verbiage by reiterating what I myself wrote, well it kind of speaks for how they don't even read your email, could care less about your concern, and obviously go off a scrpit. Which speaks volumes about their dedication, and integrity.

In this very difficult time when Canadians are overwhelmed with a pandemic, being on disability, EI, OR have no income you'd think they would be more consistent. Especially when we are the PAYING customers! They seem to be more in line with a government who has zero tolerance when "they" are owed money, demand it immediately up front, and even cut people off. Yet that pendulum doesn't swing the other way.

Read the reviews, look at facts, and pay attention when they pay for out of Country benefits yet cannot even be courteous to people in the country.