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Michael Moline

3 years ago

We had our home built in 2016. since we have moved...

We had our home built in 2016. since we have moved in we have had several issues with our roof leaking. Every time it leaks, we have called Avi for assistance. They have come out days later saying that it was just attic rain. We are getting water pouring in through the attic hatch. This is the only spot where there is water damage on the ceiling. We have put large plastic tubs up in the attic and catch cups of water. It is always in the same spot. We had a roofing company come out after several calls to Avi. They found a bad seal on the vent pipe and replaced it. The roof is still leaking.
The warranty repair man for this area has refused to assist us and to come out. The lack of customer service and care that we have received and have gotten is terrible. I am very unhappy and regret going with this company to purchase a home.

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