Chrissy Fairbanks Review of PMHS d/b/a Hilton Baltimore BW...
I haven t stayed there yet so I can t speak for th...
I haven t stayed there yet so I can t speak for the hotel itself. As for the people working in reservations they are horrible. I m planning a stay for a friend s wedding and after being on the phone for 1 hour, and correcting the person booking my room at least 5 times about my dates of arrival and departure, they still booked me the wrong dates. I then called back to make corrections to my reservation. Still despite telling the dates to another person, they kept telling me that because the wedding I m flying in for was on the 16, they have my check in on the 16. They couldn t add an additional date to my reservation, so I now have two reservations and it sounds like I ll have to possibly switch rooms after the first night to be closer to friends attending this wedding.
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