M

Mmar
Review of MAC Cosmetics

3 years ago

Came here for a 30-minute express makeup (spend mi...

Came here for a 30-minute express makeup (spend minimum 30$ on products). Took an appointment with a sales associate called Willow for 4PM. A conference call at work popped up at 4PM so i decided to walk in at 3:20. I approach her explaining the situation and her reply with an attitude is: "well now i am going to lunch and thats why i told you to come at 4". Rolling her eyes she turns to her colleague Roxanne telling her she just wants her eyes done. Roxanne starts doing my eyes although i told the first one initially i didnt want anything fancy but priming the eyes and face to apply subtle makeup on, is a no brainer. i had to specifically ask for primer, powder, blusher. She did not even bother putting on any lipstick once she had finished. i had to do it on my own. Very unfriendly with no smile on her face. The makeup turned out fine, however i did not enjoy one second it and will not be coming back.
They have zero customer service skills, borderline rude.

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