Once again, I must say WOW , that I am impressed ...

Once again, I must say WOW , that I am impressed with your level of service.

I recently completed a deal with Phil Boudreaux, who was absolutely stellar from start to finish.
As a matter of fact, this deal went much smoother than the previous one that I had with you. Not that the first experience was not a good one, it was a great one, but I was trying to accomplish something that was beyond my financial capacity at the time for my business, so it took a little bit longer to pull together over several days.
This experience with Phil began with a phone call after I submitted a request online and went all the way through approval and expediting in less than 30 minutes of time on the phone!

Phil is bright, honest, candid and forthcoming. He kept me focused on the deal, and professionally answered every single question that I had in regards to refinancing my vehicle with Smart.
I had a pre-approval document from another lender at 7% and Phil came back and beat that with a 4.5% deal, and he got me a lower monthly payment, with terms to keep my truck!
I went into this deal thinking that I wasn t going to get a great deal due to the negative equity I have in the vehicle from the previous sale, but Phil was able to work through the deal, keep me where I needed to be financially and even came to my office in a storm to sign off on the deal! That is true dedication to customer service.

Phil is a reflection of your business, and I must say, you guys have a true customer focused rock star working for you.

Once again, thank you for your attention, commitment and detail in taking care of this refinance for me. You have earned a customer for life!
Brian L.