lisa guertin

Review of QuEST

Walk-ins don't bother save your time. Now when the...

Walk-ins don't bother save your time. Now when the websites says walk-ins still acceptable don't treat them like I've done something wrong. I was told I needed an appt, was almost turned away, told sign in, I'd have to wait in my car until or maybe I'd get texted to come give blood but not guaranteed, he was very Rude about it. Yes, I got a little upset when I was told you aren't taking walkins, so you may want to update your information that you don't accommodate at all ! Early appts are not easy to get. That is NOT what website says or automated phone call. 1 person said I couldn't come in without an appt, another gives the talk about possible not be able to do my bloodwork because I'm a walk in and 3rd front desk was extremely nice ( reason for 2nd star) and said the appts come first ( which they have always done in past months prior to covid) then walk-ins. Please have everyone on the same page. Your early appts are rarely ever available which is why I've ever just done walk-ins.