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3 years ago

Ordered surgical masks 11 days ago before they inc...

Ordered surgical masks 11 days ago before they increased the prices drastically (bought it for $69.95 for 50pcs, now they re selling the same product for $275) and the email clearly said dispatch information will be provided once your order has been processed , but I received no news even after 11 days so I decided to call them today.

The staff asked me 3 times if I ordered online, to which I said yes. It seemed to me he didn t really know what he was doing. Then he tells me they ve run out of stock of the masks I ordered and will refund me this week. He wasn t apologetic for the delay in relaying this information whatsoever and for the inconvenience.

If the masks I ordered 11 days ago are out of stock, why are you still selling them on your website for $275? Can t help but think Livingstone chose not to sell them to me since I bought them before they jacked their prices up. What a waste of time, don t bother buying from this untrustworthy company.

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