J

Jennifer White
Review of bluemercury

4 years ago

Why anyone with the good sense, money and time wou...

Why anyone with the good sense, money and time would visit this store is beyond me. The sales people are rude, spend more time chatting among themselves and don't seem really knowledgeable about the brands or products they have. As someone who spends a good amount of money on skincare, fragrance and overall health and beauty products I would never recommend Bluemercury to any of my clients or friends. Funny with the Sephora right next door you would think they would try a little harder with customer service. I drive to Neiman's to purchase what I wanted, which is at least 30 minutes up Wisconsin Avenue, pass another Blue Mercury. But guess what, the customer service was stellar. You all could learn a thing or two from the kids next door.

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