Hard to find more incompetent. No time slots for m...

Hard to find more incompetent. No time slots for making an appointment on the site. On the phone, we redirect you to the student service which is unable to answer questions in addition to being rude and in bad faith .... No the mail was not lost by the postman because it is not not present on my personal account either ... But it's up to me to do with the post office .... We should pay these young people for efficiency, we would save a lot.