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Review of Rose Associates, Inc.

Please give me the name of someone I can contact w...

Please give me the name of someone I can contact who does want to find a solution, because it s certainly not your building manager Nicole, who told me you already clean the windows enough (which you don't) and that it s part of construction (which it's not...it's caused by a defect in the stone exterior, which I have in emails from you). Does that sound like a solution to you?

So what are you going to do to fix the situation?
Are you going to clean the windows more?
Why don't you actually come down here and see how bad the issue are?

Why won't you provide a refund of some sort when I'm paying top dollar for views that have been obstructed for months (just see all of the photos of what I had to look at from November to May, when I picked this apartment for the view over on the House39 reviews on Google). Would you want to pay top dollar to look at that for months across every single window of your apartment, and then continue to have the issue repeat itself after the windows are cleaned? I'm sure you would be greatly upset to if you had to look at this, and then had to deal with a building and management team that doesn't care to resolve the issue or find a solution, and that is really all I want.

What are you doing to make sure the windows won't continue to have streaks after they're cleaned? Haven't heard an update on this in months and I want one.

You have done absolutely nothing to make my experience more positive, and your building management has done nothing but make everything negative. I wish you and your staff acted the way you replied to my last review. If you're providing something that you market as a luxury residence, the windows should be clean. The views should be unobstructed from streaks. Your staff and building manager should be kind and accommodating. Your hallways should be kept clean. I'm really not asking for very much.