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Review of Novotel Amsterdam

Really pleased with the rooms and facilities. Thes...

Really pleased with the rooms and facilities. These were excellent. Service was lacking. We waited 40 minutes for our waitress in the bar to return to take our food order after serving our drinks. She never did so I ordered at the bar. We had to rush our food and were late for a meeting.

Checking out took way to long with people checking in and out in the same lines. We waited around 20 minutes to check out. There is a quick checkout service we could use in future but at this time we were not registered.

Breakfast was good and staff were very polite.