We had our Aquacisor delivered the second week of ...

We had our Aquacisor delivered the second week of August. Within 30 days the blower stopped working properly. I reached out to Thermospas corporate immediately and was told a new blower would be shipped to a technician and they would be sent out to fix it. After 10 days of not hearing from the tech or Thermospas, I reached out to corporate again and was told the blower was out of stock and there was no ETA on when it would be in stock. I asked if the technician could come out in the meantime to see if they might be able to see if I'm missing something simple and get our brand new spa working? The rep told me "the technician will not come more than once. It's hard enough to get them to come out once let alone twice". We were sold on how long Thermospas has been in business, how great their warranty is and how they would stand by their product. All three of these selling points seem like false advertising to me at the moment. What good is having a warranty if the company who sold it to you can't even get the part to fix their product?