Drove from Atlanta, GA booked the room 4 months in...

Drove from Atlanta, GA booked the room 4 months in advance and the room is not ready to check in. The service is rude and very unapologetic with concerning issues I had. For example, there is a $50 deposit requested at check in. Furthermore nevermind calling because you will not reach anyone. I left messages in regard to my reservation because they booked me for an extra night that I had not requested. The issue was resolved a week later. Overall, bad experience and we will NEVER RETURN!