1* isn't even worth it..... We stayed in this hote...

1* isn't even worth it..... We stayed in this hotel and it was a complete disaster. The room a/c wouldn't work until finally our last night there. Room service came the 2nd day/night but it was like 6pm when they finally came.. The room carpet I don't think has ever been cleaned we wore socks and when we took them off to get in bed the bottoms were black. The bath shower had mold and the tub couldn't even be used to give little ones a bath they had to be given a shower. The refridge in the room never got our waters cold. 2 of the ice machines didn't even work. There was a gang fight in the parking lot which blocked our car in by 6 cops that arrived along with an ambulance and fire truck. The water park can't be accessed til 11am which would have been nice to have been told this, we went to go down before we had to check out only to be told it doesn't open til 11am so the 2 hours you think you can enjoy before check out....nope....I called to file a claim and 7 weeks later coco key says oh we don't have any record of your problems. I said oh because its now 7 weeks that i have been dealing with this. So they only credited the resort fee. I will be sure to leave every bad review possible for this place.