My grandfather is there now in the emergency room ...

My grandfather is there now in the emergency room and they took him to get a catscan, nonetheless, my grandfather (who I've never seen cry in over 30 yrs since I've been alive) was in tears and wiping them away when they brought him back. They hurt him so bad while doing his catscan. He is unable to lay down fast due to sciatica and he's in excruciating pain. You would think they would take it easy with him. He's elderly! He has the biggest heart and never bothers anyone and he got treated like that. In a manner that made him cry? He tried to hide the fact that he was crying but we could see ut and he mentioned that they hurt him. ...i'm afraid of the lack of training and skillset this hospital may have. All the employees seem to just laugh and goof off and sit around talking about anything but the patients. My heart literally hurts from seeing how people can treat the elderly so bad. I work in healthcare and I would never tolerate anything but the best for my elderly people!