This is a 4 hotel, however, something went wrong...

This is a 4 hotel, however, something went wrong with all our 3 rooms!

All the 3 rooms were very basic, nothing to the likes of a 4 star property!

I felt the basic level of cleanness and hygiene was missing- both from the rooms and the hotel itself!

The house keeping was not upto the mark!

The food was very average for the price we paid ( breakfast and lunch buffet both!)

The pathways were not clean.

The steam/ sauna and gym were not working and they had a tie up with next door radisson hotel for it- which we never went Cz we booked a property for its amenities ON the premises and not next door services!

Overall a very heartbreaking stay at Novotel!