What a joke. We arrived 4 hours early. Delta bag c...

What a joke. We arrived 4 hours early. Delta bag check in belt was stuck. Waited in line for over an hour. Venice doge customs only had 2 people for hundreds of travelers trying to get refunds! An hour wait and we decided to go to the gate because the gate opens an hour prior. Another unknown problem and we waited at the gate for an hour. We should have just tried to get our refunds. Classic Italian total failure.